Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Once your order ships, you’ll receive a confirmation email with tracking information.

Orders placed after 12PM EST may be processed the following business day.


Shipping to the United States

Bryzee ships from Canada to customers across the United States.

Estimated delivery time:
5–10 business days after shipment, depending on location and carrier performance.

Shipping times are estimates and may vary due to customs processing or carrier delays.


Shipping Rates

Shipping rates are calculated at checkout based on destination and order size.

We may offer free U.S. shipping promotions from time to time.


Customs & Duties

Orders shipping from Canada to the U.S. may be subject to customs processing.

Most small consumer orders enter the U.S. duty-free, but Bryzee is not responsible for:

  • Customs delays

  • Duties, taxes, or additional import fees (if applicable)

These charges, if applied, are the responsibility of the customer.


Tracking

Once shipped, you will receive a tracking link via email.

Please allow up to 24 hours for tracking updates to appear.


Incorrect Addresses

Please double-check your shipping address before completing your order.

Bryzee is not responsible for orders shipped to incorrectly provided addresses.


Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 7 days of delivery at: shopbryzee@gmail.com

We’ll work with the carrier to resolve the issue as quickly as possible.


Questions

For any shipping-related questions, contact us at:
shopbryzee@gmail.com